Stop losing enquiries and hours to admin.
Fixed-price AI and automation for businesses in Hertfordshire, London and across the UK, built and handed over by the engineer you speak to. Reply Intelligence Group is a UK AI implementation and software company based in Watford.
Reply Intelligence
Group
No 17040048
Issued in England & Wales
Enquiry record
REC 0412
- 09:12Enquiry receivedWebsite form, implant consultation
- 09:12Owner assigned: front deskRule: new enquiries, weekdays
- 09:13Reply drafted, held for approvalAI draft“Thanks for getting in touch. We have consultation slots on Thursday at 10:30 and Friday at 14:00. Would either suit you?”
- 09:41Approved by Priya, then sentHuman review
- 11:05Consultation bookedLinked to the 09:12 message
- Registered
- Company No. 17040048
- Pricing
- Fixed quote after a 20-minute call
- Delivery
- By the person who builds it
- Systems
- Your existing tools first
Two ways to start.
Fixed prices, published. Each starts with a 20-minute call and a written quote, and is built by the person you speak to.
Service 01Fixed price for one enquiry journey
£1,500
Enquiry recovery setup
Every enquiry gets a named owner, a prompt reply and a follow-up, even when everyone is out on a job.
- A written map of one enquiry route, from first contact to outcome, showing where it breaks today.
- A named owner at each step, with reply and follow-up rules agreed with you.
- An automatic acknowledgement, a nudge when nobody has acted, and a record of what happened to each enquiry.
About two weeks.
RIG-S01Read the scopeService 02Fixed quote after a 20-minute call
From £2,500
AI workflow implementation
One repetitive job your team does by hand, done by a workflow that drafts, sorts or chases, with a person approving anything that matters.
- One workflow mapped with the people who do it today, with the cases it must handle written down.
- Connected to your existing tools: inbox, document store, practice or case management, CRM, accounts.
- Draft-and-approve wherever a mistake would matter. Nothing goes to a client or a record without a person saying yes.
Two to three weeks.
RIG-S02Read the scope
Where the time and enquiries go.
Enquiries left waiting
Calls, emails and forms arrive in several places. Nobody is sure which have been answered, by whom, or how quickly.
Addressed byEnquiry recovery
The same data copied between tools
Someone retypes a request into the CRM, then the spreadsheet, then an email. Each copy is a chance to get it wrong.
Addressed byAI workflow implementation
AI pilots that do not hold up
A demo works. In production it sends the wrong thing, or nobody can tell what it did or why.
Addressed byAI Control Review
The services at list price.
Each starts with a 20-minute fit call and ends in a fixed quote. All twelve, from a one-day review to a fractional Chief AI Officer.
Service 01Fixed quote after a 20-minute fit call
From £2,500
AI workflow implementation
One repetitive workflow, mapped, connected, tested and handed over.
- A written map of the workflow as it runs today, including where it fails.
- The workflow built and connected to your existing tools, with custom software only where nothing existing fits.
- Testing against named cases, including failures and the point where a person takes over.
Typical workflows
- Incoming request triage
- Draft-and-approve replies
- Record updates between systems
RIG-S01Read the scopeService 02Fixed price for one enquiry journey
£1,500
Enquiry recovery setup
One enquiry journey with clear ownership, follow-up rules and tracked outcomes.
RIG-S02Read the scopeService 03One day, fixed
£2,000
AI Control Review
A one-day review of one AI workflow, with written findings and prioritised changes.
RIG-S03Read the scope
We run this on ourselves first.
ReplyOS handles real enquiries from first message to outcome, with a person able to take over. Slipmark exists because our own nightly pipeline of automated agents reported a security gate as green for months while it inspected the wrong branch. It is now open source.
Incident record
Nightly pipeline, 20+ agents
20 May
A security audit gate in our nightly agent pipeline starts inspecting the wrong branch.
Months
It reports green every night. A broken control still reports success.
The fix
Each approval is bound to a hash of the exact files the agent read, and checked again before anything ships.
23 of 23
open agent pull requests failed once approval was tied to what was inspected.
Internal engineering record, not client results.
How a project runs.
Scope, pricing and what is excluded- 01
Scope
A 20-minute fit call on the process, the systems involved, budget and who decides.
- You receive
- A fixed quote with scope and milestones
- From you
- 20 minutes and someone who knows the process
- 02
Build
Built against your test cases, in your tools where possible, with approval steps wherever a mistake would matter.
- You receive
- Progress against the agreed milestones
- From you
- Access to the tools involved and quick answers
- 03
Test
We run the agreed cases, deliberately including failures, and fix what breaks before anything touches live work.
- You receive
- The cases run, with what passed and what changed
- From you
- A review of the results before go-live
- 04
Hand over
The working system, documentation and access are yours. We review it with you at 30 days.
- You receive
- Documentation, access and a 30-day check-in
- From you
- A walkthrough with whoever will own it
Software we build and operate.
All products- ReplyOS®LiveEnquiry handling across channels, with human handover and revenue attributed to the first message.Visit site
- ReplyBenchLiveScores how an enquiry-led business handles the enquiries it already gets.Visit site
- ReplyScoreLiveMeasures whether AI assistants recommend a UK dental practice.Visit site
- SlipmarkOpen sourceMakes AI agents prove what they checked. A GitHub Action, Apache-2.0.Read more
- WeftEarly accessAdaptive screens assembled from your own components, inside rules you define.Read more
- VetReadyLiveFree guides and a website checker for the CMA vets Order.Visit site
Every project is led by our founder, from the first call to handover. The person who scopes your project builds it, and we take on a limited number of projects at a time so each one gets that attention.
Paul Redman
Founder & Director, Reply Intelligence Group Ltd
Latest from the group.
All insightsNews
Slipmark Cloud is live
Slipmark Cloud, the hosted layer for the open-source Slipmark gate, is live at app.slipmark.dev. It keeps a publicly anchored record of every AI agent verdict, enforces review rules as a GitHub check and produces audit evidence.
ReadAnalysis
Is AI eating entry-level jobs? What the UK figures say
James Reed says AI is burning through entry-level jobs. What the UK figures show, what AI gets right and wrong, and why firms using AI should hire juniors.
ReadAnalysis
AI found a decade-old flaw in PHP. Now what?
Two critical PHP flaws, found with AI, sent sites across Europe offline in October 2026. What happened, and three lessons for a UK business that runs a website.
Read
Questions before you start.
More answers about the companyHow much does an AI project cost?
A starter AI workflow implementation is from £2,500 and enquiry recovery setup is £1,500, each as a fixed quote agreed before work starts. The AI Control Review is £2,000 for one day. Anything larger is quoted on its own scope, and third-party licences or usage costs are stated separately.
Does it work with the tools we already use?
Usually. We build around your existing tools wherever they offer a usable way to connect, and we confirm that on a 20-minute fit call before you commit to anything.
What happens to our data?
We only access the systems and data a project needs, and we agree that list in writing before work starts. Where personal data is involved, the contract states who processes it and for what.
Who owns what you build?
Ownership of bespoke code, configuration and documentation is stated in the contract. Third-party tools stay under their own licences. Reply Intelligence Group Ltd owns its own products, including ReplyOS, ReplyBench, ReplyScore, Slipmark, Weft and VetReady.
What is the next step?
Book a 20-minute call at replyintelligencegroup.co.uk/book, or write through the contact form. On the call we cover what you want to fix, the systems involved, budget and who decides. If it looks like a fit, a written fixed quote follows within two working days. There is no obligation and no proposal deck.