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Reply IntelligenceGroup

Reply Intelligence Group · England & Wales · No. 17040048

Revenue disappears between the enquiry and the appointment.

We measure the gap, then we close it. Reply Intelligence Group builds the diagnostics and the operating infrastructure that show UK dental and aesthetics practices where enquiries are being lost, then recover them with every booking attributed back to the message that started it.

Reply Intelligence Group Ltd (No. 17040048) is the Watford company that owns ReplyScore, ReplyBench and ReplyOS, plus DriftGuard and Weft. About the group →

Provenance record

Ledger · 0001

£1,850

Attributed to the message that started it. Two days, four entries, one unbroken chain.

  1. Tue 09:14WhatsAppEnquiry received01
  2. Tue 09:16ReplySent, human approved2 min
  3. Tue 09:41DiaryConsultation bookedThu 14:30
  4. Thu 15:10RevenueTreatment plan accepted£1,850
bound to entry 01 · sha256 4f2a…9c1eIllustrative record
6
Enquiry channels, one attributed thread
UK
Built and operated
1:1
Attribution chain
Ltd
Reply Intelligence Group

Thesis

We govern, diagnose, and recover commercial loss others never see.

Most service businesses lose more revenue between channels than they ever capture on the website. The gap between an enquiry arriving and a confirmed appointment is where commercial value evaporates — silently, across SMS, WhatsApp, Instagram, missed calls and forms.

That gap is not a marketing problem. It is an infrastructure problem. We build the systems that close it with provenance — every recovered booking traceable back to the message that started it.

We apply the same governing discipline to autonomous AI: an agent's clearance verdict is bound to a hash of the artifact it actually inspected, and invariant locks hold regardless of what the agent asserts. If verdict and artifact do not match, nothing ships.

Portfolio

The Reply system

Commercial value leaks at two points: before the enquiry, and after it. ReplyScore tells you whether AI engines send patients your way. ReplyBench tells you what happens when an enquiry actually arrives — and what it's costing. ReplyOS is the infrastructure that fixes both, permanently.

Get found

Live

ReplyScore

Find out if AI recommends your practice — before your competitors do.

When patients ask AI assistants for the best dentist near them, someone gets named. ReplyScore crawls your site, puts real patient questions to AI engines, and scores your visibility against audited UK peer practices — with prioritised, paste-ready fixes.

Free teaser score · Full report £49 (launch pricing)

Get your score at replyscore.co.uk

Convert

Live

ReplyBench

Find out if competitors are winning enquiries you already paid for.

ReplyBench scores your enquiry journey, follow-up readiness, and competitor positioning — then estimates where revenue may be leaking before it reaches your diary. Not an SEO audit: it measures how you handle the enquiries you already get.

Free Snapshot (£0) | Revenue Leakage Audit £495 — launch pricing £249

Audit fee credited in full against ReplyOS setup.

Run free snapshot

Operate

Live

ReplyOS

Protect treatment revenue from first patient contact.

A UK-first vertical SaaS that identifies, governs and recovers dormant commercial opportunity across enquiry, booking and follow-up channels. Built dental-first, extending across aesthetics, optometry and physiotherapy.

Visit replyos.co.uk →

How they connect

One leak, three instruments

  1. 01ReplyScore

    Are you being found?

  2. 02ReplyBench

    Are you converting what finds you?

  3. 03ReplyOS

    The system that fixes both.

Each product is a standalone tool with its own site and pricing; together they cover the full path from a patient's first AI query to banked treatment revenue.

replyscore.co.uk · replybench.co.uk · replyos.co.uk

Operating principles

How we govern what we build.

  • 01

    Attribution is a primitive

    Every recovered conversation, every booking, every pound of revenue ties back to the message that started it. No black boxes. No unattributed wins.

  • 02

    Vertical depth before horizontal breadth

    We go deep on one industry vertical at a time. Dental first. Aesthetics, optometry and physio thereafter — never all at once.

  • 03

    Operators, not eyeballs

    Our customers are practice owners and operations leads. We build for the people accountable for the number at the end of the quarter.

  • 04

    Quiet UI, loud signal

    The interface should disappear. The commercial signal — what to do next, and what it will be worth — should not.

  • 05

    Honest certainty

    Whether diagnosing revenue leakage or AI regression, we refuse to fake precision. Low confidence means investigate first — not blind fixes.

  • 06

    UK-first by design

    Built around UK appointment economics, GDPR posture and operator workflows — not retrofitted from an American template.

RIG Labs

Engineering

The reliability and interface layers we build our products on — available to teams shipping AI features of their own.

Agent attestation

Pre-release

DriftGuard

DriftGuard binds an agent's attestation to a hash of the artifact it actually read. If they do not match, nothing ships.

Autonomous agents produce clearance verdicts. Security audits, QA passes, review approvals. Nothing binds a verdict to what was actually inspected. DriftGuard records a SHA-256 of the artifact the agent read and re-hashes it before ship. On mismatch, it refuses.

Explore DriftGuard →

Generative UI runtime

Early access

Weft

Screens that compose themselves. From your components, inside your rules.

A runtime where app interfaces are assembled by a model per user, per moment, from a closed catalogue of components you define. Every screen passes a schema gate before it reaches a device. Every screen ever served is reproducible from an audit trail. One API call pins any surface back to a hand-authored fallback. Deterministic, PII-free by construction, and near-zero AI cost at steady state.

Explore Weft →

Reference

Questions operators and builders ask us.

What is Reply Intelligence Group?

Reply Intelligence Group Ltd (Company No. 17040048) is a Watford company, registered in England and Wales in February 2026. It owns ReplyScore, ReplyBench and ReplyOS for UK dental and aesthetics practices, and DriftGuard and Weft for product teams. It is not the US firm at replyintelligence.com.

How do I start working with Reply Intelligence Group?

Start with a free diagnostic rather than a call. The ReplyScore teaser shows whether AI engines recommend your practice; the ReplyBench Snapshot scores your enquiry handling and gives an indicative revenue-at-risk figure. From there the paid Revenue Leakage Audit is £495 (launch pricing £249) and is credited in full against ReplyOS setup. Integration and build work is scoped and quoted from the audit rather than sold as a package.

What is ReplyOS and who is it for?

ReplyOS is a UK-first vertical SaaS revenue infrastructure platform for dental practices and other appointment-based healthcare businesses. It captures enquiries across SMS, WhatsApp, social channels, email and web forms; assists with AI-guided responses; converts conversations into bookings; and attributes revenue back to the originating message. It is built for practice owners and operations leads, not generic marketing teams.

What is DriftGuard?

DriftGuard is a verification gate for autonomous agents. Agents produce clearance verdicts: security audits, QA passes, review approvals. Nothing binds a verdict to what was actually inspected. DriftGuard binds an agent's attestation to a SHA-256 hash of the artifact it actually read. If they do not match, nothing ships. It is running in production inside the ReplyOS pipeline and is being productised as a GitHub Action. It is not yet generally available.

How does DriftGuard bind an attestation to an artifact?

The audit records a SHA-256 of the exact specification it read. The gate re-hashes that specification before ship. On mismatch, it refuses. Attestation is bound to an artifact rather than asserted by the agent. DriftGuard also enforces invariant locks that no agent can negotiate past: tenant isolation, inbound enquiry capture, email threading.

What is ReplyScore?

ReplyScore is an AI visibility benchmark for UK dental practices. It crawls a practice site, puts real patient questions to AI engines, and scores visibility against audited UK peer practices — with prioritised, paste-ready fixes. A free teaser score is available at replyscore.co.uk; the full report is £49 at launch pricing.

What is ReplyBench and how does it relate to ReplyOS?

ReplyBench is a live enquiry leakage diagnostic at replybench.co.uk. It scores six dimensions — enquiry speed, CTA clarity, follow-up readiness, competitor positioning, trust signals, and revenue tracking — into a single ReplyBench Score with an indicative revenue-at-risk estimate. The free Snapshot is instant; a Revenue Leakage Audit is £495 (launch pricing £249), credited in full against ReplyOS setup. ReplyBench diagnoses where leakage occurs; ReplyOS provides the infrastructure to fix enquiry handling, follow-up and attribution at scale.

What is Weft and who is it for?

Weft is a generative server-driven UI runtime for product teams. Instead of hand-building every screen and shipping the same layout to every user, Weft composes each screen at request time from the team's own components and design tokens. The model works inside a closed, typed catalogue, so it cannot invent UI, styling or behaviour. It is built for teams who want adaptive interfaces with production guarantees, not demos.

How does Weft keep AI-composed screens safe?

Four mechanisms. A closed component catalogue with typed props and enumerated design tokens, so invalid or off-brand screens are structurally impossible. A validation gate that checks every composed screen against the schema and semantic rules before it reaches a device. A deterministic fingerprint model, so identical context always produces the identical screen, served from cache. And an append-only audit trail plus a pin API that can roll any surface back to a hand-authored fallback in one call. User data never enters a prompt; values bind after validation.

Where is Reply Intelligence Group based?

Reply Intelligence Group Ltd is registered in England and Wales. The registered office is Flat 14, 2 Stewart Court, Colnhurst Road, Watford WD17 4BW. Products are built UK-first around GDPR posture, UK appointment economics and operator workflows.

More answers — who we are, who owns ReplyOS, how the products fit together →

Enquiries

If you operate at the seam of enquiry and revenue, we should speak.